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If you are not entirely satisfied with your purchase, we're here to help.


Returns

  • You have 15 calendar days to return an item from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.

Refunds

  • Once we receive your item, we will inspect it and notify you that we have received your returned
    item. We will immediately notify you of the status of your refund after inspecting the item.
  • If your return is approved, we will initiate a refund to your credit card (or original method of payment).
  • You will receive the credit within 10 business days, depending on your card issuer's policies.

CANCELLATION BEFORE SHIPMENT:

Order once placed can only be canceled within 4 hours from the placing the order, you can write to our customer support team on gautam@thefly.co or call us on +919620722771 In such cases, the order will be canceled and the money will be refunded to you within 48-72 business hours after the cancellation request.

Shipping

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
  • If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.

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